Terms of Service
Last updated: 16 March 2025
1. Introduction and acceptance
These Terms of Service (“Terms”) govern your use of the website https://dynistrengthea.world (the “Site”) and any orders you place for products sold by Dynistrengthea (“we”, “us”, “our”). By accessing the Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or place orders.
We are based in the United Kingdom. Our contact details are: Dynistrengthea, 43A Wimpole St, London W1G 8AQ, United Kingdom; email relations@dynistrengthea.world; phone +442076311269.
2. Definitions
In these Terms: “Customer”, “you”, “your” means the person or entity using the Site or placing an order; “Order” means a request for products submitted via the Site or other agreed channel; “Product(s)” means goods (including Menovironex and any other items) offered for sale on the Site; “Contract” means the legally binding agreement between you and us for the supply of Products, formed when we accept your order in accordance with these Terms.
3. Use of the website
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to: use the Site in any way that violates applicable UK or local laws; use the Site to transmit harmful code, spam, or misleading information; attempt to gain unauthorised access to our systems, other users’ accounts, or any data; use the Site in a way that could damage, disable, or overburden the Site or our infrastructure; or impersonate another person or entity. We reserve the right to suspend or terminate access to the Site for anyone who breaches these Terms or for any other reason we consider appropriate.
The Site and its content (text, images, layout, design) are owned by us or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Site content without our prior written consent, except for limited personal, non-commercial use (e.g. printing a copy for your own reference).
4. Products and information
We offer food supplements and related products on the Site. Product descriptions, images, and specifications are provided in good faith but may occasionally contain errors or be subject to change (e.g. packaging updates by the manufacturer). We do not warrant that product descriptions or other content are accurate, complete, or error-free. If a Product you receive materially differs from its description and you have not already used it, you may have a right to a refund or replacement under our Return Policy and consumer law.
Our products are food supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. You should read the product label and follow the instructions for use. If you have a medical condition, are taking medication, or are pregnant or breastfeeding, consult a healthcare professional before use.
5. Orders and formation of contract
When you submit an order via the Site, you are making an offer to purchase the selected Products on these Terms. We are not obliged to accept every order. We may refuse or cancel orders (e.g. due to stock, pricing error, suspected fraud, or failure to pass validation). If we cancel an order after payment has been taken, we will refund you in full.
A contract between you and us is formed when we send you an order confirmation (by email or other means). The contract relates only to the Products confirmed in that order. We may send an initial acknowledgment of receipt of your order; that acknowledgment does not constitute acceptance. If we cannot fulfil an order, we will inform you and refund any payment made.
You are responsible for ensuring that the details you provide (name, address, email, phone, payment details) are correct and complete. We are not liable for failed delivery or communication due to incorrect details provided by you.
6. Price, payment and delivery
Prices displayed on the Site are in pounds sterling (GBP) unless otherwise stated and include VAT where applicable. Delivery charges (if any) will be shown before you confirm the order. We reserve the right to change prices at any time; changes will not affect orders already accepted. We take care to display correct prices; if an obvious error is found after you have ordered, we will inform you and give you the option to cancel at the correct price or proceed as agreed.
Payment is due when you place the order. We accept the payment methods indicated on the Site (e.g. card, PayPal). Payment processing may be handled by third-party providers. You must provide valid payment details. By submitting an order, you confirm that you are authorised to use the chosen payment method.
Delivery times and options are as stated on the Site or in your order confirmation. Times are estimates and not guaranteed. We will not be liable for delay outside our reasonable control (e.g. carrier delays, customs, force majeure). Risk in the Products passes to you on delivery. Title passes when we receive full payment. If you are a consumer, nothing in these Terms affects your statutory rights (e.g. under the Consumer Rights Act 2015).
7. Returns and refunds
Our Return Policy sets out your rights to return Products and claim refunds. By placing an order, you agree to the Return Policy. Your statutory rights under UK consumer law (including the right to reject faulty goods and the right to change your mind within 14 days for distance contracts) are not affected by these Terms or the Return Policy.
8. Limitation of liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.
Subject to the above: we do not accept liability for indirect, consequential, or special loss (e.g. loss of profit, revenue, data, or goodwill); our total liability to you for any claim arising from or in connection with these Terms or your use of the Site or Products shall not exceed the amount you paid us for the relevant order in the 12 months preceding the claim; and we do not accept liability for events outside our reasonable control (e.g. natural disasters, war, pandemics, failure of third-party systems).
You use the Site at your own risk. We do not warrant that the Site will be uninterrupted or error-free. We are not responsible for the content or actions of third-party websites linked from the Site.
9. Privacy and data
Your use of the Site and any order you place involve the processing of personal data. Our Privacy Policy explains what we collect, how we use it, and your rights under UK GDPR. By using the Site and placing orders, you acknowledge that you have read and understood the Privacy Policy. You also agree to our Cookie Policy in respect of cookies and similar technologies.
10. Complaints and dispute resolution
If you have a complaint about the Site, an order, or our services, please contact us at relations@dynistrengthea.world or +442076311269. We will try to resolve the matter promptly. If we cannot resolve it, you may have the right to use alternative dispute resolution (ADR) or to bring proceedings in the courts of England and Wales (or Scotland/Northern Ireland if you are resident there and the law allows). If you are a consumer, you also have the right to use the EU ODR platform (ec.europa.eu/consumers/odr) where applicable.
11. General
These Terms (together with the Privacy Policy, Cookie Policy, and Return Policy, where referred to) constitute the entire agreement between you and us regarding the Site and orders. If any part of these Terms is held to be invalid or unenforceable, the remaining parts will continue in effect. Our failure to enforce any right does not waive that right. We may assign our rights and obligations under these Terms; you may not assign without our consent. These Terms are governed by the laws of England and Wales. No third party has any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.
12. Changes
We may change these Terms from time to time. The “Last updated” date at the top will be revised when we do. Changes will apply to your use of the Site and to new orders placed after the change is posted. For existing orders, the Terms in effect at the time of your order will apply. We encourage you to review this page periodically. If you do not agree to updated Terms, you should stop using the Site.
13. Contact
For questions about these Terms, contact us at Dynistrengthea, 43A Wimpole St, London W1G 8AQ, United Kingdom; relations@dynistrengthea.world; +442076311269.